Now that you've sent out a survey you need to see the responses!
Viewing Results in the Reports screen
In NewZapp's Reports screen we can show you a lot of data regarding your survey.
The first tab at the top is Results Chatrts which you show the different charts for your results as well as the word clouds for the free text questions.
The Results Tabl tab will show you the results to your survey as a table showing just the first 10 results of your survey. At the bottom of the screen, there's a menu where you can change the number of results that you see in this table to 20, 50 or 100.
Under the Channels tab you can see which method of presenting the survey got the most opens out of Email, QR Codes and Teams Campaigns.
The observant among you will have noticed I skipped the Insights tab and I did this for one particular reason - You can view the insights for individual surveys or multiple surveys.
Clicking the Insights tab when looking at the results of an individual survey will show you some quick takeaways, a quick view of how the different channels have performed, a peak engagement heatmap and a breakdown of what sort of device your survey was viewed on.
However, if you go to the Survey dashboard in Reports you'll see an Insights tab at the top.
In this screen you'll be able to see insights for all of the surveys created in date range selected in the top right hand corner.
Exporting Results
To export your survey results, go to the Results Table tab and click on the Export Results button in the top right. You'll be given the option of exporting your results as a CSV file or an Excel file.
For more information on using the survey suite, check out these articles!