---
title: Settings & FAQ's | Help Centre
description: Frequently asked questions of our top notch team here at NewZapp.
---

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1. [Help Centre](https://help.newzapp.co.uk/)
2. [Settings & FAQ's](https://help.newzapp.co.uk/settings-faqs)

# Settings & FAQ's

 Frequently asked questions of our top notch team here at NewZapp.

## Settings

- [How many email credits do I have left?](https://help.newzapp.co.uk/how-many-email-credits-do-i-have-left)
- [How to manage users](https://help.newzapp.co.uk/how-to-manage-users)
- [Email Authentication](https://help.newzapp.co.uk/email-authentication)
- [How do I change my password](https://help.newzapp.co.uk/how-do-i-change-my-password)
- [The importance of named user logins](https://help.newzapp.co.uk/the-importance-of-named-user-logins)

## FAQ's

- [What is a Customer ID number (CID) and where do you find it?](https://help.newzapp.co.uk/what-is-a-customer-id-number-cid-and-where-do-you-find-it)
- [Raise a Ticket](https://help.newzapp.co.uk/raise-a-ticket)
- [My colleague forwarded an email to me, why doesn’t it look right?](https://help.newzapp.co.uk/my-colleague-forwarded-an-email-to-me-why-doesnt-it-look-right)
- [Will I need to have html skills to make email campaigns?](https://help.newzapp.co.uk/will-i-need-to-have-html-skills-to-make-email-campaigns)
- [Can I copy an email to my second account?](https://help.newzapp.co.uk/copy-email-to-second-account)
- [How to review all actions of users in my NewZapp account](https://help.newzapp.co.uk/how-to-review-all-actions-of-users-in-my-newzapp-account)
- [NewZapp's new layout. What's changed?](https://help.newzapp.co.uk/new-layout)
- [Dedicated Domain Solution Packages](https://help.newzapp.co.uk/dedicated-domain-solution-packages)
- [I can't log in to my account!](https://help.newzapp.co.uk/i-cant-login-to-my-account)
- [How to TOTALLY Clear Your Cache Using Inspect Element](https://help.newzapp.co.uk/how-to-clear-your-cache-using-inspect-element)
- [How to make your emails more accessible](https://help.newzapp.co.uk/accessibility)
- [Words being hyphenated in emails](https://help.newzapp.co.uk/words-being-hyphenated-in-emails)

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- [Reports](https://help.newzapp.co.uk/reports)
- [Integrations](https://help.newzapp.co.uk/integrations)
- [Settings & FAQ's](https://help.newzapp.co.uk/settings-faqs#main-content)

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    - [FAQ's](https://help.newzapp.co.uk/settings-faqs#faqs)
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