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Contact Import Report

Once your contact file has finished importing you will be able to view a summary report of the upload. Please note that this information is only available for 1 week.

Screenshot of the import message

If you select 'Import History' in blue.

Screenshot of Import History

You'll then see the import history above. In my most recent import I tried to import 13 contacts, 12 have updated (meaning the contacts were already in my account) and 1 failed. I'd like to know why that is.

If you click into the Completed import.

Screenshot of the import report

You'll then be presented with the Import Report, which is available for 7 days in line with GDPR.

We can see here that the 12 contacts are already in the account.

If we want to check and see if the updated data has been added to each contact, we could 'Download Report'.

We can then see in Column S that the contacts are already in the account, but has imported the new details.

Contact import report 8

I can see here that contact that failed to be uploaded is a contact that has previously unsubscribed.